Can I login to the Online Coaches Library from any computer with my username and password, or am I limited to a single computer?
Yes, you can login to the Online Coaches Library from any internet-connected computer. However, you can only be logged in on one computer at a time.

What are the advantages of purchasing your DVDs vs. subscribing to your Online Coaches Library? 
There are many benefits to both the DVDs and the Online Training Library - what's right for you really depends on your own needs and personal preferences.
DVDs. Some people prefer our DVDs because they like to have an actual physical product they can see and touch, that can be viewed on their computer anytime, and that can travel with them. The DVDs offer a higher quality video and audio experience, and you can view them without being online or having a high-speed internet connection. You can also view the DVDs on a standard television using any set top DVD player
Online Coaches Library. With a subscription to our Online Training Library, you receive access to more than 400 video clips representing the entire Winning Softball Video Series - available 24 hours a day, 7 days a week. The tutorials can only be viewed online as streaming video - they cannot be downloaded by subscribers to their computers. A Boradband/High-speed internet connection is required to achieve an acceptable viewing experience.

Can I download your online tutorials?
The training tutorials can only be watched online as streaming video - they cannot be downloaded to a computer. If this is not convenient for you, you might also want to take a look at our training DVDs which can be watched on your computer or television offline at anytime.

How long does it usually take you to ship an item? 
We process and ship all orders as quickly as possible, usually within 24 hours for orders placed Monday through Friday. Orders placed online on Saturday or Sunday will not be shipped until the following Monday. Our office is closed for major U.S. holidays. If our office is closed when your order is placed, we will ship your order within 24 hours after our office reopens.

How do I contact your Customer Service or Technical Support Departments?
If you know your Order/Invoice number, please mention it when you contact us. Click here for our Contact Form.